Jesse Rosales is currently the Director of Managed Services of Connecting Point of Greeley. Jesse joined Connecting Point as a NOC engineer and has proceeded to serve in the role of NOC Lead Engineer and the Director of Internal Services. As the Director of Managed Services, he is responsible for maintaining Connecting Point’s service level and customer satisfaction standards. He manages all service team personnel outside of the Project Team. This includes the Dispatch function, Help Desk, Primary Engineer, and NOC teams.Jesse was the first in his family to attain a college level degree. In 2012 he graduated with an Associates of Applied Science degree from Front Range Community College. Jesse is happily married to his wife Meredith. Additionally, late last year they welcomed their first child, Benjamin, into the world.