With all the buzz about cloud this and virtual reality that, it can be difficult for companies to understand what their chief priorities should be for technology. Given the developments that have happened in the last couple of years, there are certainly a lot of options.
If you just follow trend talk blindly, you don’t get a good sense of what investments are really going to be valuable for your company. Think about virtual reality. It sounds really cool, but it’s probably not going to give your business the kind of ROI that adding security to your mobility would.
We’ve put together the top 5 technology priorities for small and mid-sized businesses in 2018.
Ask yourself the tough questions and focus your time, attention and money on the technology that is going to really help your business succeed in 2018.
- Is your workforce mobile?
If you have employees who work in the field, work from their home office, or travel periodically, secure mobility and remote access should be the top priority. Telecommuting and working from anywhere is a standard practice in today’s work environment, and the expectations that places on your technology cannot be ignored. Mobility and remote access are more accessible, affordable and easier to implement than ever before.
Solution to consider: Mobile Device Management
- Have you been blowing off security upgrades because “it won’t happen to us,”?
The time for being cavalier about security risks is over. If your security hasn’t been upgraded or assessed within the last two years, you’re in a dangerous place. Every year sees the onslaught of more sophisticated cybersecurity risks and attacks. With 2017 seeing more than one instance of a global-scale ransomware exploitation impacting small and mid-sized business, we know that for 2018, it is imperative to get your house in order.
Solution to consider: IT Managed Security
- Are you using cloud services for email, backups or communications?
Say what you want about the cloud, but it’s certainly not going anywhere. 92% of small businesses are currently using at least one cloud-based solution. The most popular deployments are email, messaging and communication, as well as back up instances. Companies are continuing to move from the old IT infrastructure more into the cloud, moving servers, desktops, storage and security needs into the cloud.
Solution to consider: Cloud Technology
- Do you have trouble getting clients face to face?
The majority of prospects and clients don’t have time for anything. Getting them away from their desks, their families and their normal, everyday lives is increasingly difficult. Even a face to face meeting in their office feels like too much in a pace as hectic as this. Video conferencing offers more accessible face to face options. How you use video is up to you, but it’s a tool you should have in your pocket.
Solution to consider: Office 365
- Are you using multiple tools to communicate?
The barriers between phone calls and digital interactions continue to give way to more integrated conversational platforms. With email, messaging and conferencing all being digitally based, it makes sense to move these platforms to a secure, backed-up system and integrate it with the phone system as well, via unified communications.
Solution to consider: Office 365
Prioritizing, budgeting and planning can’t just be based on the latest trends, and they can’t be based on whatever breaks first, or you’ll never truly advance your technology at a pace that keeps you competitive. By looking at these 5 questions, you can stay on top of the tech curve at a pace that makes sense for your company size, needs and budget.
Mapping out your 2018 technology strategy? Download our eBook to Build your Own IT Roadmap and get your business on the road to success in 2018!